Jumia Travel launches travel smart to incentivize loyal customers

Africa’s leading online travel agency, Jumia Travel has announced the launch of its loyalty programme aimed at creating more value for its loyal customers by enabling them to save as much as 10 to 20% exclusive discount on hotel plus flight bookings and holiday packages. The programme comes with incentives such as late check out, free airport pickup, welcoming drink and early check-in.

Speaking of the new program introduced by Jumia Travel, the company's Country Manager, Ms. Fatema Dharsee commented that the aim is to award loyal customers who book hotels and flight tickets frequently on their website.

"We aim to facilitate easy and affordable travel and accommodation services across the African continent as well as outbound destinations. Since we believe that each of our customers deserve the best experience and equal services regardless of the costs they incur. By doing that we believe in turning them into loyal customers and good ambassadors," said Ms. Dharsee.

"Through Jumia Travel's Travel Smart, it means that customers who have accounts or registered on our website will be able to enjoy the service, special discounts and holiday packages unlike others. other normal customers will only access our normal deals, therefore in order to enjoy and access the 'travel smart' offers a customer must sign up on our website travel.jumia.com, " conclude the online's company Country Manager.

Thanks to the Jumia Travel Smart programme, hotels get access to a customer-base of registered and frequent users who are the only ones having access to these special rates, and benefit from increased visibility and marketing on our special campaigns to promote Jumia Travel Smart.